Hotel Management | Pre-opening Technical and Operational Specifications | Corporate Image & Identity | Business Plan & Feasibility Study | Sales & Marketing Plan, Development and Implementation | Organizational Structure & Departments’ Operating Manuals | Recruitment, Education and Training
Concept Development | Functions & Services Product Mix | Market Research & Survey Analysis | Target-Markets’ Evaluation & Selection | Competition Analysis | SWOT analysis | Feasibility Study | Hospitality Future Trends & Markets | Unique Selling Propositions (USPs) | Hotel Revenues vs. Expenses Measurement Tool
Customized Standards of Performance Questionnaire for all Hotel functions and services | Mystery Guest Shopping and development of a detailed report, including thoroughly statistical results, qualitative findings and recommendations
Customized Standards of Performance Questionnaire for all Hotel functions and services | Mystery Guest Shopping and development of a detailed report, including thoroughly statistical results, qualitative findings and recommendations
Hotel Management | Organizational Restructuring | New Hotel Image & Corporate Identity | Business Plan & Feasibility Study | Sales & Marketing Plan, Development and Implementation | New Operational Specifications & Templates | Education and Training
Audit visits for evaluation of hotel standards | Record of Standards of Performance and harmonization | Continuity of Quality Assurance and targeted training seminars
Planning & Coordination of Special Olympic Villages | Village Operations Center Management Strategy Development and Detailed Operational Planning | H.R. & Training Management | Games Time Operation, Leadership, Coordination & Implementation.
Appointed -after International open Bid- to Evaluate and Record the Quality and Operational Standards of 866 Hotels, and 2407 Accommodation Sites at Cyclades Region | Consultancy Support on the Current “Hellenic Classification System” referring to Hotels, Apartments and Rooms to Let
Quality Assurance Management Audit visit for evaluation of hotel standards | Record of Standards of Performance and harmonization for THR | Targeted training seminars & support
New Operational Specifications | Organizational Structure & Departments’ Operating Manuals | Development & Implementation of Q.M.S ISO 9001:2008 & ISO 22000:2005 | Hotel Operating Supplies and Consumables | Hotel Staff Education and Training | Safety, Security and Emergency Handling at work
Quality Assurance Management Audit visit for evaluation of hotel standards | Record of Standards of Performance and harmonization for THR | Targeted training seminars & support
New Hotel Image & Corporate Identity | Sales & Marketing Plan 2013 | Business Plan 2013| Rate Plan 2013 | Organizational Restructuring | New Operational Specifications & Templates
Quality Assurance Management Audit visit for evaluation of hotel standards | Record of Standards of Performance and harmonization for THR | Targeted training seminars & support
Head of Athletes’ Village Operations | Deputy Athletes’ Village Management | Development and Finalization of Detailed Operating plan and interrelation between FAs and MOC | Realization of all aforementioned planning, leadership of AGV management, coordination of all FAs involved in Arab Games Athletes’ Village | Leading of Special Projects - Arrivals & Departures, Opening & Closing Ceremony
Development, Implementation and Certification of ISO 9001:2008 Quality Management Systems & ISO 22000:2005 Food Safety Administration Systems | Hotel Financing Program Approval | “Porto Platanias Beach Resort” was the first Hotel in Greece Certified in ISO 22000:2005 in October 2006 by EUROcert
Professional customized seminars, adjusted in content and methodology to the Hotel’s Management, executives and departmental group needs | Participating Departments: Room Division, Food & Beverage
Quality Assurance Management Audit visit for evaluation of hotel standards | Record of Standards of Performance and harmonization for THR | Targeted training seminars & support
Pre-opening Technical and Operational Specifications | Corporate Image & Identity | Business Plan & Feasibility Study | Sales & Marketing Plan, Development and Implementation | Food & Beverage Management | Organizational Structure & Departments’ Operating Manuals
Concept Development | Functions & Services Product Mix | Market Research & Survey Analysis | Target-Markets’ Evaluation & Selection | Competition Analysis | SWOT analysis | Feasibility Study | Hospitality Future Trends & Markets | Unique Selling Propositions (USPs) | Hotel Revenues vs. Expenses Measurement Tool
Head of the department “HND Diploma in Hospitality Management” accredited by EDEXCEL | Founder and head of hotelearning - the most exclusive and specialized Hotel & Tourism Training platform - addressed to professionals to all levels
Arrangement, Establishment and Conclusion of the Collaborative Partnership between Alpine Center, the Swiss Business School for Hotel and Tourism Management Education in Greece, and City Unity College.
Nikos Trikourakis
[General Manager, 2003 - 2006]
Lambros Sakkas
[General Manager, 2007 - 2008]
[Deputy Manager/ Operations Manager, 2004 - 2006]
Nikos Trikourakis
[Night Manager, 1996 -1997]
[Sales Manager – Europe Sales Manager, 1997 - 2000]
Awards by «Starwood Hotels & Resorts»
- “European Sales Masters Trophy 1998”
[12th Best Salesman in Europe]
- “European Sales Masters Trophy 1999”
[7th Best Salesman in Europe]
Nikos Trikourakis
[General Manager, 2000 -2003]
Lambros Sakkas
[Room Division Manager, 2000 -2001]
Acting according and align with the No: 3766/09 Greek law we provided all supporting services in,
- Operational Regularization of Accommodation sites in Greece
- Issuing of Swimming Pool Operational licensees for Accommodation sites in Greece
Olympic Villages and Accommodation, General Management
Lambros Sakkas
[Village Operations, Coordination Section Manager, 2001 - 2004]
